TITLE: Logistics Coordinator DEPARTMENT: Logistics REPORTS TO: Logistics Supervisor About the Role
Reporting to the Logistics Supervisor, Logistics Coordinators monitor daily onsite delivery operations from start to finish. Logistics Coordinators are often the first person delivery drivers meet in person, and they are a communication point of contact for emergency and non-emergency calls from drivers. Logistics Coordinators track our Delivery Drivers’ movements to ensure successful direct-to-consumer deliveries.
How You’ll Make a Difference
Responsible for the success of all drivers/routes dispatched from a specific hub
Unload deliveries from trucks and/or cold storage
Route organization/staging
Check-in drivers and distribute routes accordingly
Keep the delivery driver roster up to date
Train and coach new and existing delivery drivers as needed
Keep detailed documentation and compile shift reports
Act as a last resort rescue and/or VIP delivery driver when needed
Conduct delivery driver interviews
Assist with onboarding new drivers as needed
Collaborate with Customer Support and Logistics teams to review and mitigate error reports
