Summary: Provides technical assistance and support to Quality Systems, Production, Warehouse, and Customer Service teams. Maintain and update systems required for metric, documents and record management, FSQS plant wide training, when necessary, quality performance measurements and continuous improvement activities.
Essential Duties & Responsibilities:
Facilitates Cost of Quality improvement initiatives
Conduct and document detailed observations and time studies of specific quality process
Designs and executes testing quality control process improvement by testing focused on a particular product line or process.
Measures and reports cost and frequency of quality control testing and inspection points
Measuring cost of internal and external failures
Redzone Compliance module administrator
Creates/revises and optimizes quality checks and audits
Reports compliance metrics
Redzone Compliance onboarding
Investigates and addresses missed and failed checks.
Responsible for compiling and entering all Food Safety & Quality Metrics for KPI Scorecards and defect trend analysis.
Train technicians to GPE tools – RCA, 5 Whys, 5S, etc.
Develops 1-pt lessons and standard work for FSQS
Assists in investigation and satisfactory disposition of internal nonconformances and customer complaints
Facilitates Root Cause Analysis
CAPA follow up according to PDCA cycle
FSQS Lead in development of visual aids, standard work, and 1-pt lessons for factory floor operation in collaboration with GPS Team.
Participates in internal audit program by conducting audit(s) to ensure the process is followed to expectations.
Process specific inspections and audits
5S project leader
Back fill coverage to the below as needed:
Raw material hold/release management
Finished product COA communication to customers
Laboratory testing
Prepares and participates in 3rd party & customer audits
Participates in Tiered meetings as required
Qualifications:
Bachelors degree in Food Science or related sciences required with 3-5 years industry experience
or
10-15 years of experience in the food industry in quality control and/or assurance role.
Proficient with Microsoft Office: Excel, Word, PowerPoint, Access and Outlook.
Familiarity with Redzone Compliance module preferred
Proficiency with Lean Manufacturing tools
Lean six sigma green belt certified preferred
Must have the ability to multi-task and have strong planning and organizational skills.
Exceptional interpersonal and communication skills with a service minded orientation.
Must be able to work efficiently with minimal supervision.
Must be able to speak, read, write and understand English Language
