This position is responsible for ensuring and supporting the organization of an internal system of principles, criteria, and regulations during production at Rentis Factory, reporting to the Quality & Innovation Manager.
Main Accountabilities:
- Oversee complaints KPIs (consumer complaints retail, Food Solution, and Careline).
- Track all E incident KPIs (gather data for Raw & Pack material faults) and investigate the Root Cause.
- Supervise RIR KPIs (Pallet non-Conformity reports). Fulfil Quality One reports and investigate the Root Cause.
- Keep the Quality KPI scorecard updated.
- Document all Manufacturing Incidents, fulfil Quality One reports, and investigate the Root Cause.
- Collaborate with external Pest Control contractor to ensure the process is successful and report the results monthly.
- Manage MSDS library (online and offline).
- Report IVP AERA platform for Quality defects costs.
- Administer all aspects of QMS.
- Facilitate and contact related audits during production.
- Participate in Quality & SHE audits.
- Compile and review Safety and Environmental KPIs (monthly/annually).
- Implement safety internal audit plan (SBO and DCA) and follow up with relative actions.
- Maintain MSDS library (online and offline).
Required Qualifications:
- Degree in Food Technology or Chemistry.
- 3 years of experience in a similar role is required.
- Knowledge of Quality Systems such as ISO 9001 & FSCC.
- SAP knowledge will be considered an advantage.
- Fluency in Greek and English (written & spoken).
Key Skills:
- Analytical thinking
- Attention to detail
- Problem-solving
- Effective communication
- Organizational abilities
- Team collaboration
- Adaptability
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