The World Economic Forum is searching for a highly skilled and motivated Digital Product Specialist to drive our mission of improving the state of the world. If you're passionate about creating purpose-driven digital solutions and inspiring change, this opportunity is tailor-made for you. Are you ready to make a real difference in the world through the power of digital innovation?
Why Are We Hiring?
The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. We engage the foremost political, business, and other leaders of society to shape global, regional, and industry agendas. The Forum is building world-leading digital collaboration platforms, knowledge and data tools, and digital event experiences for our partners.
We need a Digital Product Specialist who can navigate the dynamic intersection of technology and business to engage our members and constituents online. The Digital Product Specialist will play a critical role in building a purpose-driven digital platform that connects stakeholders to solve some of the world’s most difficult challenges. If you are inspired to work on impactful products, this is your opportunity.
Key Responsibilities
Strategy and Discovery:
- Lead the conceptualization and launch of groundbreaking digital products and features.
- Collaborate closely with business stakeholders to transform business strategy into product strategy, creating tangible value.
- Identify and gather product requirements, bridging the gap between business and technology.
- Engage with other digital product managers to maintain consistency and contribute to the Forum's digital engagement strategy.
Product Execution:
- Work hand-in-hand with designers to create user-centric designs that effectively solve business challenges.
- Utilize validation frameworks, such as usability testing and stakeholder interviews, to refine designs.
- Collaborate with dynamic engineering and QA teams to overcome obstacles and facilitate seamless, timely product execution.
- Maintain a proactive approach, with a meticulous focus on assisting teams to ensure top-notch product quality.
Analytics and Communication:
- Build a shared vision across the organization, driving consensus on product priorities and execution.
- Utilize data analytics to define and assess key metrics that measure the success of our products and features.
- Partner with the Digital Success team to communicate the product's value proposition, crafting presentations and training materials for internal and external audiences.
Requirements
- 5+ years of industry experience in product management for consumer-facing SAAS digital products; a master's degree is preferred.
- Strong analytical mindset and critical thinking, along with a deep passion for product development.
- Proven ability to inspire and motivate cross-functional teams of designers and engineers for efficient delivery.
- A strong sense of customer empathy, dedicated to improving how businesses serve and engage people.
- Proficiency in articulating business requirements in clear documentation for design, engineering, and QA teams.
- Experience with analytics platforms (e.g., Mixpanel, Google Analytics).
- Knowledge of Agile development methodologies and tools (e.g., JIRA, Confluence).
- A solid understanding of technical infrastructure and coding practices. While a technical background is not required, you should be comfortable discussing technical details with engineers.
- Fluent in English, with exceptional written, digital, and verbal communication skills.
- Experience with Salesforce and Figma is a plus.
