Responsibilities / Tasks
- Conduct schedule customer visits and sales calls for enquiry generation, customer interaction, market evaluation, Service product promotion.
- Maintain and develop close relationship with key customers.
- Ensure timely submission of quotation/tenders (including technical data, scope matrix and KPIs) as per the commitments set forth by the sales team to the customer, both for liquid and powder project enquiries.
- Ensure accuracy of cost estimation with a variance of ± 2% of the budgeted transfer price shared to project.
- Build relationship and ensure close coordination with concerned CoC (Centre of Competence) and various internal departments of E&I, Automation, Plant Engineering etc.
- Conducting plant audit for existing setup before submitting offer to customer.
- Derive competitive estimation model of service projects and ensuring required profit margins and lead time,
- Prepare enquiry specification and evaluate vendor offer in line with the customer requirement.
- Provide support to GEA legal team on contracts.
- Participate in technical and commercial customer meetings required for project closure.
- Manage post order activities and ensure on-time submission of documents required to release down-payment from the customer.
- Resolving any problems with the team, plans and budget to ensure that the project flows smoothly.
- Maintaining HSE Standards & all Compliance Driven policies.
- Promoting standardized solutions in accordance with customer requirement.
- Increase the hit ratio by providing tailor made solutions to customers pain points and prompt response.
- Prompt data Management to identify and understand the enquiry and find solution in a shorter period.
- Representing Pre and post order meetings.
- Interdepartmental communication to minimize gaps.
- Communication with vendors and sub vendors right from pre order stage to reduce delivery period, competitive costing.
- Acts independently in day to day running of ongoing pre order projects.
- Implements industrial practices and standards.
- Works to identify solutions to complex problems.
- Actively involved with Process and project engineering during the build process to ensure design intent has been met.
Your Profile / Qualifications
B.E./ B Tech Chemical / Mechanical Engineering
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