About Us
Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.
Its sales of € 4.7 billion in the 2023 fiscal year make Symrise a leading global provider.
Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.
Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.
Symrise – always inspiring more…
Your Role
Objective of Function:
The role encompasses Business Support to the Global Account Director within the Global Key Accounts Team. This is a 12-Month Maternity Cover
Main Tasks:
Implement agreed pricing agreements and manage on a daily basis
To implement and manage PACE projects on a daily basis
To coordinate information from the teams and produce presentations for project reviews
Supports the execution of the category development plans and Innovation presentations
Managing client contact via e-mail, telephone and, when required, in person in order to action and follow up requests for samples, pricing, specifications and other necessary information
Produce monthly reports from EIS on sales, budgets, forecasts and pricing for Regional / Global markets including other GKA support tasks
Work closely with sales, marketing, supply chain, category and technical team to ensure flawless execution on projects and to ensure commercialization of plans are in line with customer requirements.
Assess the performance of the standard product portfolio (FS collection) by segment with regards to win rate, sales and profitability and identify improvement areas (KPIs regularly to be reviewed) and provide guidance to build and maintain an effective product database
Monitor all customer projects to ensure that quality expectations and timelines are met and follow-up results with sales
Support GAD in the compilation of Scorecards and RFP proposals
Ability to attend customer meetings overseas on a monthly basis for Project updates & occasional international meetings
Management of Diary and Travel arrangements for the GADs. Setting up telephone and video conferences.
When required support the delivery of Customer Team workshops or Customer meetings, this may involve some occasional travel.
Ability to work flexibly with team members and customers in different time zones.
About You
Job Requirements:
A-Level / Degree
Basic knowledge of the Food and Flavours Industry
Proven work experience with national / international accounts in sales, marketing, category management relevant or customer service
PC literate – Microsoft (Advanced Excel preferable) and Symrise Systems (EIS, PACE, SAP, SYMCOM)
Previous work experience / Global client preferred
Technical background preferred
Key Competencies:
Excellent communication skills and the ability to convey information clearly and concisely
Proven ability to work diplomatically with clients
Good organization skills and the ability to plan workload to achieve tight deadlines
The flexibility and ability to work under pressure within a team environment
Strong analytical skills and knowledge of market research and data sources
Ability to use own initiative, as well as be part of a team
Excellent Team Work Computer Skills (e.g. Windows Standard Software)
Presentations Skills
Negotiation Skills
Communication Skills
Our Offer
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
Please know - this is Maternity Cover.